Cancellations and Refunds

1.1. Cancellation by Customer

You may cancel your order within 24 hours of placing it, provided that it has not yet been processed or shipped. To cancel your order, please contact us immediately at [Insert Contact Information] with your order number.
If your order has already been processed or shipped, we will be unable to cancel it. In this case, you may return the product once you receive it, following our Return Policy outlined below.

1.2. Cancellation by meYOG

We reserve the right to cancel any order at our discretion for reasons including but not limited to:

The product is out of stock.
We identify an error in the product pricing or description.
We are unable to obtain authorization for your payment.
You do not meet the eligibility criteria as outlined in our Terms and Conditions.

If we cancel your order, we will notify you via email or phone and will provide a full refund of any payment made.

2.1. Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 14 days of receipt for a refund or exchange.
To be eligible for a return, the product must be in its original condition, unused, and with all original packaging and tags attached.
Certain items, such as customized products or items marked as non-returnable at the time of purchase, are not eligible for return.

2.2. Return Process

To initiate a return, please contact us at [Insert Contact Information] with your order number and the reason for the return.
We will provide you with instructions on how to return the product. You are responsible for the return shipping costs unless the product is defective or we made an error in your order.
Please ensure that the returned product is securely packaged to avoid damage during transit. We recommend using a trackable shipping service to return the item.

2.3. Return Address

3.1. Refund Eligibility

Refunds will only be issued for products that are returned in accordance with our Return Policy.
Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

3.2. Refund Process

Once we receive and inspect the returned product, we will notify you via email regarding the status of your refund.
If your return is approved, the refund will be processed within 7-10 business days. The refund will be issued to the original payment method used at the time of purchase.
Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.

3.3. Partial Refunds

In some cases, only partial refunds may be granted, such as for items that are returned more than 14 days after delivery, show signs of use, or are missing original packaging or tags.

3.4. Non-Refundable Items