Shipping and Delivery

  1. Shipping Locations
  • We currently offer shipping within India only. Unfortunately, we do not ship to international destinations at this time.
  1. Shipping Fees
  • Shipping fees will be calculated at checkout based on the shipping method you choose and your delivery location.
  • The total shipping cost will be displayed before you complete your purchase. Shipping fees are non-refundable, except in cases where we have made an error or the product is defective.
  1. Delivery Times
  • We strive to process and ship your order within 1-7 business days, depending on your location and the shipping method selected at checkout.
  • Delivery times may vary based on the destination and external factors such as weather conditions, public holidays, and logistical issues. Estimated delivery times will be provided at checkout, but these are not guaranteed.
  1. Shipping Methods
  • We offer various shipping methods to accommodate different delivery needs. Options available may include standard, express, or expedited shipping. The available options and their costs will be displayed at checkout.
  1. Order Processing
  • Orders are processed and shipped during business days, Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
  1. Tracking Your Order
  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your shipment.
  • You can also log in to your account on our website to view the status of your order and track its progress.
  1. Delivery Issues

7.1. Delays

  • While we make every effort to ensure timely delivery, we are not responsible for delays caused by the carrier or other factors beyond our control.
  • If you experience significant delays, please contact us at [Insert Contact Information], and we will assist you in resolving the issue.

7.2. Missing or Lost Packages

  • If your package is marked as delivered but you have not received it, please contact the carrier directly for assistance.
  • If your package is lost in transit, please notify us as soon as possible. We will work with the carrier to investigate the issue and may offer a replacement or refund if the package cannot be located.

7.3. Damaged Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged packaging and product. We will work with you to resolve the issue, which may include offering a replacement or refund.
  1. Risk of Loss
  • All products purchased from meYOG are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
  • If a product is lost or damaged in transit, you must contact us or the carrier to address the issue. We are not responsible for loss or damage that occurs after the product has been delivered to the carrier.
  1. Address Accuracy
  • It is your responsibility to provide accurate and complete shipping information at checkout. We are not responsible for delays or errors in delivery due to incorrect or incomplete addresses provided by you.
  • If you need to update your shipping address after placing an order, please contact us immediately. We will make every effort to accommodate address changes, but changes cannot be guaranteed once the order is in processing or has been shipped.